Houston Fire Department Revolutionizes 911 Emergency Response with Panasonic TOUGHBOOK Project
The challenge was to reduce the number of ambulance trips and emergency room visits for low-acuity patients in Houston—a serious issue that puts undue strain on the sprawling city’s first responder and healthcare systems. The Houston Fire Department implemented an innovative new solution employing a Panasonic Toughpad® rugged tablet on the Verizon Wireless 4G LTE network. Using the tablet, patients can be evaluated by a physician via videoconference when appropriate. The project has been successful in avoiding costly and unnecessary ambulance trips and ER visits in 80 percent of the cases it was utilized.
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